This service includes the "traditional" installation for SMP/E and non-SMP/E installed system products, as well as performing regular maintenance (cumulative service, ServicePac etc.) and also emergency maintenance when required.
As part of the service I could also keep you regularly informed of maintenance that you should definitely be installing i.e. HIPER APARs and also maintenance which provides useful, additional functionality.
Installation and maintenance services can be combined with customisation and/or migration services.